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Our Business Process Management (BPM) Approach

In order to improve and optimise business processes and provide maximum value for process customers, we have developed an approach to BPM called the Viewpoint® Business Process Management (BPM) Methodology. This methodology is applied at two levels, the enterprise...

Essential Skills a Business Analyst Needs to Develop

Business analysts enable change in an enterprise by defining needs and recommending solutions that deliver value. To achieve this broad goal, an effective analyst should have both left brain and right brain skills as well as a good knowledge of the business and its...

The Secret Behind Process Maps and Process Models

When you need to document a business process, a good starting point is to map the process. This allows everyone to share the same understanding of what work gets done. Even though this is widely regarded as very important, not many people know the difference between a...

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