Detailed Course Overview and Syllabus:
All of your business activities should have Standard Operating Procedures (SOPs) to make sure managers can control, and staff can perform work reliably and efficiently. This ensures that your policies are adhered to, business rules enforced, operational risk reduced and regulatory compliance is part of everyday business.
Standard Operating Procedures are guides containing accurate and detailed instructions to perform an activity. They have the force of a directive, covering the tasks of a process that require standardising and controlling without loss of effectiveness.
2 training days (12 hours): You will enjoy 12 hours of Viewpoint® endorsed professional development time.
Industry certified lecturers: Our trainers are certified and have real-world business SOP experience.
Free course assessments: This course includes practice exams to make sure you can validate your knowledge.
Gain practical experience: Our lessons are not limited to theory, and you will enjoy lots of practical work.
Includes notes and lunches: We will provide lunches, and detailed notes that you can take home with you.
Course Module Objectives (Click To Expand)
- The Business Governance Framework
- Business processes, policies and procedures
- The purpose of SOPs
- The SOP development process
- The elements of a fully-dressed SOP
- How to write effective SOPs
- Checking SOP quality
- Linking to business policies and business rules
- Standardising business processes using SOPs
- Gaining compliance through SOPs
- Using SOPs for staff training
- Communicating and implementing SOPs
Some Reviews from Our Attendees:
In general the course did satisfy my expectation and will help a lot to apply the knowledge when I get back to the office.
Very cool venue. The trainer was very knowledgeable, and shared lots of practical experiences to reinforce the course material.
After attending this standard operating procedures course, I feel better equipped to create SOPs for my department.
The Course Fees and Popular FAQs:
How much does it cost?
This course costs R8,050 per delegate, and includes lunch, a practice exam, and your notes.
Is this course endorsed?
It’s endorsed by Viewpoint® Training and is backed by years of practical experience.
Do you offer guarantees?
Yes, if you’re unhappy with this course within the first day, you can request a refund.