Detailed Course Overview and Syllabus:
Business Analysis is the discovering, modelling and specification of the logical requirements of a business in order to design and build effective business solutions.
By attending this practical course, you will gain knowledge of the best techniques/methods for gathering requirements; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of business solutions.
You will also learn how business analysis techniques can be related and integrated to ensure that all the requirements are comprehensively described and correctly defined.

5 training days (30 hours): You will enjoy 30 hours of IIBA® endorsed professional development time.

Industry certified lecturers: Our trainers are certified and have real-world business analysis experience.

Free course assessments: This course includes practice exams to make sure you can validate your knowledge.

Gain practical experience: Our lessons are not limited to theory, and you will enjoy lots of practical work.

Includes notes and lunches: We will provide lunches, and detailed notes that you can take home with you.
Module 1: Introduction to Business Analysis
- The role of the business analyst
- The Solution Development Life Cycle (SDLC)
- The business analysis process
- Defining the system scope
- Creating a business case
Module 2: Gathering Information
- Identifying system stakeholders
- Interviewing methods
- Using questionnaires
- Document analysis and observation
- Workshop facilitation using Joint Application Design (JAD) techniques
Module 3: Modelling the Business
- Discovering and documenting business rules
- The Architecture Framework
- Modelling data requirements
- Business process modelling
- Writing use cases
- Modelling the location dimension
- Modelling organisations, people and roles
- Analysing business and time events
- Discovering and documenting business rules
Module 4: Preparing a Business Requirements Specification
- Functional and non-functional requirements
- The content of a business requirements specification
- Structuring the specification
- Writing the specification
- Validating and presenting the requirements
Some Reviews from Our Attendees:
Very enlightening course which helped identify the many gaps in my business analysis work. Thank you very much!
I have learned so much during the course. Have learned how to write requirements, which I did not know before the course.
This course was very informative and I loved the professionalism that was portrayed by Viewpoint and my fellow attendees.
The Course Fees and Popular FAQs:

How much does it cost?
This course costs R19,550 per delegate, and includes lunch, a practice exam, and your notes.

Is this course endorsed?
It’s endorsed by the IIBA®, and is aligned with BABOK® V3.0. Contact us for any questions.

Do you offer guarantees?
Yes, if you’re unhappy with this course within the first day, you can request a refund.

When is the next course?
Due to COVID-19, we have replaced this course with a virtual classroom equivalent.
Want to talk to us?
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